Empowered
store associates,
loyal
customers

Staff Empowerment

Managed Mobility for retail stores

The evolution of mobile technology not only changed the way people shop, but it also transformed the role of store associates. Those, who once were the only sources of product knowledge, are turning into a local enabler in (e-)commerce nowadays. By using in-store mobile solutions, shop assistants ensure that customers make quick decisions having a clear idea about the product, and provide them with a worry-free and personalized shopping experience within the store.

Applying mobile solutions in any shop environment, requires faultless operation of complex systems - as different applications serving multiple users need to be fully enabled. Moxx Managed Mobility creates a secure and stable IT environment for retail stores, where structured real-time information is just at the fingertips of store associates, thus flawless integration with peripherals is guaranteed.

We ensure that your employees have the right information in decisive customer-facing moments.

Features

Intelligent Asset Management

Assurance of each device having the right configuration, software, personalized applications - in a multi device environment.

Result:
Flawless functioning

Optimized
CAPEX

Proactive
control

Proactive monitoring & load of content and applications, based on user and location.

Result:
Optimized device performance & security

Minimized
OPEX

Supported recovery

Remote management and recovery; Technical support desk, repair management and replacement services.

Result:
Assured availability & secure operation with a single point of contact

High quality
service

Business Intelligence

Personalized service dashboards for a 24/7 overview and detailed insights into performance, availability and security. Monitoring and business evaluation.

Result:
Optimized store operations

Improved
BUSINESS OPERATIONS
Flawless mobile technology = empowered store associates

Who already trusted us

Hardware & Managed Service for shop environment

With Moxx’s Managed Mobility solution designed for shop environment, NS Retail successfully managed to overcome the challenges, which the IT complexity of their device fleet provided to them. Applying NFC technology, the company was enabled to expand the range of services offered by OV cards. The contactless technology ensures “ease of use” customer experience & results amongst others in improved customer satisfaction.

Jodocus Deunk
Segment Manager Retail
Mobile: +31 6 21 847 991
Email: j.deunk@moxx-mobility.com

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